Taking customers' working condition requirements as the core

I. Service Philosophy

Taking customers' working condition requirements as the core, we provide full-chain services including "customized design, precise model selection, professional installation, and lifelong after-sales service" to ensure equipment adaptability, operational stability, and environmental compliance rate, helping customers reduce costs, improve efficiency, and achieve compliant production.

II. Core Service Modules

(I) Customized Design Service

1. In-depth Demand Research: Conduct on-site investigation of production processes, dust generation points, dust types (e.g., wood dust, paint mist, metal dust), concentration, air volume, temperature, humidity, and other key working condition parameters;

2. Customized Scheme Development: Combine environmental emission standards (e.g., GB16297-1996) and customers' production capacity requirements to design exclusive dust removal system schemes (including main unit selection, pipeline layout, filter material matching, ash cleaning method optimization, etc.);

3. Simulation and Verification: Simulate air distribution through computational fluid dynamics (CFD) simulation, optimize equipment structure, and ensure dust removal efficiency and system resistance meet standards;

4. Scheme Communication and Iteration: Submit detailed design schemes (including drawings, technical parameters, and cost budgets) to customers, and adjust and optimize until finalization based on feedback.

(II) Precise Model Selection Service Based on Working Conditions

1. Basis for Model Selection: Based on core factors such as dust characteristics (viscosity, flammability and explosiveness, particle size distribution), treated air volume, emission requirements, installation space, and operating cost budget;

2. Model Selection Process:

  - Calculation of Working Condition Parameters: Accurately calculate key data such as actual treated air volume, dust load, and system resistance;

  - Model Matching and Recommendation: Select the optimal model from series including pulse bag filters, cartridge filters, cyclone filters, and wet scrubbers;

  - Adaptation of Core Components: Targetedly select filter materials (e.g., PTFE membrane filter media, glass fiber filter media), ash cleaning systems (pulse jetting, mechanical rapping), and ash discharge devices (screw conveyors, star dischargers);

3. Model Selection Guarantee: Provide model selection calculation documents, clarify key indicators such as equipment treatment efficiency, energy consumption, and service life, ensuring precise adaptation, energy conservation, and high efficiency of the selected model.

(III) Professional Installation and Commissioning Service

1. Pre-installation Preparation: Issue detailed installation drawings and technical disclosure, assist customers in completing site planning, foundation construction, and power/gas source configuration;

2. Standardized Installation: On-site construction by certified professional teams, strictly following installation specifications to ensure sealed pipeline connections, firmly fixed equipment, and safe and compliant electrical circuits;

3. Commissioning and Operation: Complete no-load test run and load commissioning of equipment, optimize parameters such as ash cleaning frequency and fan speed, and ensure equipment dust removal efficiency and emission concentration meet standards;

4. Acceptance and Delivery: Provide customers with installation and commissioning reports (including operating parameters and test data), assist in completing environmental acceptance, and deliver equipment operation manuals and maintenance guides.

(IV) After-sales Service

- Rapid Response: 24-hour fault consultation hotline, on-site service within 48 hours (for core regions);

- Regular Maintenance: Provide annual inspection and quarterly maintenance services, inspect filter bag/cartridge wear, ash cleaning system performance, fan operating status, etc., and promptly eliminate potential faults;

- Technical Support: Lifelong technical consultation services including equipment operation guidance, fault diagnosis, and optimization of operating parameters;

- Spare Parts Supply:

 - Original Spare Parts: Provide a full range of original spare parts such as filter bags/cartridges, pulse valves, solenoid valves, sealing rings, and fan bearings to ensure equipment compatibility and operational stability;

 - Inventory Guarantee: Core spare parts are stocked all year round to support fast delivery of emergency orders;

 - Spare Parts Inventory Recommendations: Provide customers with reasonable spare parts inventory schemes based on equipment operating conditions to reduce shutdown risks.